Introduction to Customer Service Entry Level 3 Certificate

From Free

Introduction to Customer Service Entry Level 3 Certificate - If you've ever thought about working in an office or call centre then a business administration course is a great starting point. At Nacro you can learn about dealing with customers, handling complaints and working as part of a team. You'll learn skills like: - handling phones and post - creating business documents - dealing with customers - handling complaints - doing business in a customerfriendly way

You need to be aged between 16 and 19 years. To start a Study Programme you do not need any qualifications.


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